Cancellation and Refund Policy
Last updated: July 2026
Because OHii commits program fees to its academic partners well in advance of each program, cancellations are subject to the following schedule, based on the number of days between the cancellation date and the program start date.
| Cancellation received | Refund |
|---|---|
| More than 179 days before the program start | Full refund |
| 179 to 150 days before the program start | 75% refund |
| 149 to 120 days before the program start | 50% refund |
| 119 to 90 days before the program start | 25% refund |
| 89 days or fewer before the program start | No refund |
Substitutions
Substitution of one registered attendee for another may be requested at any time and is subject to program eligibility requirements and approval.
How to cancel or request a substitution
Send your request to info@ohiinst.org with the registrant's name and program. Cancellations are effective on the date the request is received. Approved refunds are returned to the original payment method.
Program changes by OHii
If OHii or its academic partner cancels or materially reschedules a program, registrants will be offered a transfer to a future session or a full refund of program fees paid to OHii.